We'd better think twice before posting a less than favourable accommodation review in future, a new website, GuestScan.co.uk, allows hoteliers to post information about trouble-makers and stores details of guests.
In its official registration with the ICO (the Information Commissioner), the site says it keeps a "client behaviour log" to list the details of "offenders or potential offenders" and keeps details of racial or ethnic origin, "sexual life" and offences (including alleged offences) on file after guests have left the hotel. Its aim is to reduce the risk of trashed rooms or non-payment.
A nice idea in theory, but I wonder if it's legit? Surely an invasion of privacy or the Data Protection Act? It will be interesting to see how far this gets.
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