Wednesday, September 29, 2010

Simply Too Much

We've mentioned the elevator music that is piped throughout the hotel all day long, right?  A barrage of bland, banal, synthesised white noise designed to soothe the weary traveller/  Well, I've had more than enough of it.  All day long we're subjected to its brainwashing tedium, gatecrashing the otherwise peace and tranquillity of this rather nice hotel and I can't even see the point.

You can't even watch a TV programme without turning the volume up to drown out the horribly distorted notes, which come wafting through the walls and under the door.  And no one likes neighbours with a loud television, right?

If you must, play it in the lift or perhaps even in the foyer.  OK, I'll even accept it in the restaurant, but on all floors along deserted corridors?  Who benefits?  Certainly not the guest; particularly if they are trying to take a nap in the afternoon. Housekeeping perhaps?  How about an MP3 player if they wish music while they work?  It is after all the land where all things are manufactured cheaply...

But what has really grated my cheese is the polite notice that is prominently displayed by the lift requesting all guests to be quiet between 22:00 and 08:00.  That's bloody rich with the horror music still endlessly looping until all hours of the morning.

On the first night, weary from an early start and a long day's travel I was awoken around 03:00 and went down in person to find out what was going on.  The night shift apologised and immediately switched it off.  The next day I enquired at Reception what the policy was and was informed that the music is indeed switched off at 22:00.

I rang down at 22:30 that night, again to apologies and once more the torture device ceased.

I have had to call down every night this week to complain and while it's always polite and the excuse is "forgot", I find this whole situation unacceptable and it has spoiled my stay.  I've already sent in my review to TripAdvisor and luckily for them didn't make such a big thing of it.  Now, after six straight nights of it I am fed up and would certainly highlight this problem in a more forceful manner.

Any TA readers reading this- you have been warned.

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