I'd like to understand the logic behind the thinking by companies who insist that when paying for certain items (such as hotel rooms or flights) the credit card used for the transaction be presented to the customer service operative.
Have they considered that sometime people buy things as presents?
And if one can't show the exact same credit card, presumably they will not provide the service paid for, but then what? Will they re-credit the sum they have taken as payment?
Ill thought out and potentially disastrous. Imagine wifey's mum not being allowed to fly simply because her daughter bought the airline ticket as a gift on-line and lives 7 000 miles away?
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